Frequently Asked Questions
Is your product authentic?
Yes. Every item is 100% factory sealed and verified before shipping. We never sell reseals or counterfeit product.
How does ordering through WhatsApp work?
Add items to your cart and check out as normal. You will be redirected to WhatsApp with your order summary. We confirm details and send you a secure payment link there.
Where do you ship?
Worldwide. Shipping costs and timelines are calculated at checkout based on your location.
Can I order in bulk?
Yes. Check our Wholesale page for bulk pricing on sealed boxes and cases.
What if my order arrives damaged?
Contact us within 48 hours with photos and we will make it right, replacement or refund, your choice.